ValloraQ
FOR CLINICS AND HOSPITAL OPDs

Check in by QR. Wait anywhere. Hear when it’s your turn.

One QR at the door, the queue on every patient’s phone, and a clear call in the room.

SEE IT IN AN OPD

Watch ValloraQ run an OPD.

How a modern OPD runs its waiting room with QR check-in, spoken calls and one screen per doctor.

IN THE FIELD

Not a render. A real hospital OPD, running ValloraQ today.

Photographed January 2026. Doctor names blurred for privacy.

QR CHECK-IN · PHONE UPDATES

The queue lives on your patient’s phone, not at your desk.

A QR code at the entrance gives every patient a token. Their phone shows how many are ahead and tells them when they’re next. When it’s their turn, the room hears it too.

  • QRPatients join from the door, no paper tickets
  • →Live place in line on their own phone
  • !Told when they’re next, and when it’s their turn
TRY IT YOURSELF

Follow one patient, step by step.

  1. 1Scan the QR
  2. 2The desk calls
  3. 3Their turn
AT THE ENTRANCEScan to join Dr. JainStep 1 of 3
Scan the QR code to put a patient in Dr. Jain’s queue.

Interactive demo with sample tokens. The phone view and notifications are illustrations of the patient experience.

Set up your doctors on a call.

A 30-minute call. You leave with queues named after your doctors.

Everything from the front door to the doctor.

One system for check-in, calling, the waiting-room screen and the numbers behind it.

  • AI voice announcements

    Natural-sounding calls of every token and doctor, so nobody misses their turn. A chime is there too.

  • QR check-in and phone updates

    Patients join from their phone and follow their place live. No paper tickets, no crowding at the desk.

  • A queue for every doctor

    Run several queues at once from one desk. Built for clinics, hospital OPDs and diagnostic labs.

  • Waiting-room display

    A customisable screen showing each doctor’s current token in real time, with notices when you need them.

  • Analytics

    Wait times, peak hours and staff performance, so the schedule follows the patients.

  • Cloud-based

    Open it from anywhere. No hardware to install, with automatic updates and backups.

Tokens, not names

The waiting-room screen shows a doctor and a token number. Patients know when it’s their turn, and nobody else learns who is waiting to see whom.

The real screens

ValloraQ front-desk dashboard with the Dr. Jain queue active, token controls and the display preview
Front desk: active queue, Next, Skip, manual call, Sound and Voice, Analytics and Dynamic Notices.
ValloraQ multi-queue display showing token 2 for Dr. Khanna, 7 for Dr. Jain and 1 for Dr. Singh
Waiting room: one card per doctor, numbers only, never names.

Live by the afternoon

  1. 01

    Set up your queues

    One per doctor or service, with capacity limits, working hours and priority rules.

  2. 02

    Patients join

    By scanning a QR code, at the desk, or at a kiosk. They can wait anywhere and track their place live.

  3. 03

    Smart announcements

    When it’s their turn, the AI voice calls the token, clear and unmissable, and the screen shows it.

  4. 04

    Analyse and improve

    Spot bottlenecks, staff to your busy hours and keep the waiting room calm.

ValloraQ Display for Windows

Runs the waiting-room screen on any Windows PC or TV.

Windows 10 or later · easy installation · auto-updates included · about 83 MB

Download for Windows

Plans for every size of practice

Priced per location · quote with your demo

  • Basic

    Single-doctor practice

    • One active queue
    • Up to 100 tokens a day
    • Local voice announcements
    • Dynamic notices
    • 7-day analytics
    • Mobile app access
    • Email support
    Sign up
  • Standard

    Up to three doctors

    • Everything in Basic
    • Up to 3 queues
    • QR self check-in on 1 queue
    • 300 tokens per queue a day
    • Staff accounts per queue
    • Custom branding
    Sign up
  • Advanced

    Polyclinic, up to six

    • Everything in Standard
    • Up to 6 queues
    • QR check-in on every queue
    • 500 tokens per queue a day
    • Several display screens per queue
    Sign up
  • Enterprise

    Hospital OPD

    • Everything in Advanced
    • Unlimited tokens
    • Dedicated support
    • SLA guarantee
    • Custom integrations
    • Training included
    Talk to sales

Frequently asked questions

What is ValloraQ?
ValloraQ is a queue management system that replaces paper tokens and crowded counters with digital token generation, AI voice announcements, and real-time queue displays, so customers always know their place in line.
Who uses a queue management system like ValloraQ?
Clinics and hospital OPDs, banks, government offices, telecom and service centers, diagnostic labs, and retail counters — any business where customers wait for counter-based service benefits from organized digital queuing.
How does ValloraQ announce tokens?
ValloraQ uses AI voice announcements: when a counter calls the next token, the system speaks the token number and counter aloud in a clear, natural voice, alongside showing it on the waiting-area display screen.
What hardware do I need to run ValloraQ?
No proprietary hardware. Any Windows PC or TV can run the ValloraQ display app for the waiting area, and staff issue and call tokens from a normal browser on a PC, tablet, or phone.
How much does ValloraQ cost?
ValloraQ is priced per location based on counters and features. Contact info@kaelixtechnologies.com for a quote and a live demo.
Can ValloraQ actually reduce customer wait times?
Yes. Digital queuing removes line-cutting and confusion, lets staff balance load across counters, and gives customers visibility of their turn — which reduces both actual wait time and perceived wait time.
Does ValloraQ work for businesses in India?
Yes. ValloraQ is built by Kaelix Technologies with Indian clinics, banks, and service centers as a core market.

Scan your own clinic’s QR on a call with us.

Pick a time that suits you.